Industry Standard IT Services
Aero is your UK business partner delivering professional IT support solutions to enhance your business efficiency and reliability.
What Does Aero Offer?
IT Support
Our IT support services are designed to guarantee the seamless functioning of your systems. Covering hardware, software, Microsoft 365 infrastructures, and networks, this support is provided remotely via our service desk.
Digital Transformation
Digital transformation involves adopting modern technologies to optimise business processes, improve customer experiences and drive innovation. This service is delivered through consultation, cloud solutions and automation to create a roadmap for digital evolution.
Cloud Security
Cloud security ensures that data and applications stored in the cloud are protected from cyber threats. Delivered through encryption, firewalls, multi-factor authentication and constant monitoring, it ensures secure cloud-based environments for businesses.
Data Backup
Data backup services safeguard critical business information by creating copies of data and storing them securely. Delivered through automated cloud backups or local storage, it ensures data can be recovered in case of loss or system failure.
Disaster Recovery
Disaster recovery services ensure business continuity by creating strategies for quickly recovering data and IT systems after unexpected disruptions. Delivered through cloud-based or offsite solutions, it minimises downtime and data loss.
Onsite Support
Onsite support provides in-person assistance for IT issues that require physical intervention, such as hardware repairs or network setup. Delivered by our skilled technicians, it ensures that complex problems are addressed directly at the business location.
Our Workflow Process
How does Aero ensure seamless IT solutions from onsite assessment to continuous support?
Assessment
One of our experienced team members will make an onsite visit to carefully assess your individual IT needs and issues. This evaluation will include an analysis of your current infrastructure and processes to ensure we fully understand your needs.
Design
Following the assessment, our team will collaborate with your business to develop a comprehensive plan or solution that directly addresses your needs and drives success for your business.
Implementation
Once a plan is agreed upon and contracts are signed, our team will then begin to implement and deliver our services. Should your needs change during your contract with us, Aero will be here to assist your business in adapting and navigating through these adjustments.
Team Work
Our dedicated team will provide ongoing and proactive IT support, monitoring and identifying issues before they occur. They will also be available to respond to queries and resolve any problems you may encounter both remotely and onsite.
The Brains Behind Aero's Service Desk
Aero Can Help Your Business Grow
If you're interested in partnering with Aero for your IT services, we offer a free evaluation where we will visit your premises and assess your current infrastructure. Our team creates a tailored proposal which is designed to enhance your business' efficiency and productivity. Partnering with Aero gives you access to advanced solutions to help your business grow and stay competitive.